Terms and Conditions Fluc Up Tool
Article 12 of General Terms and Conditions
12.2 NEDS may, in its sole discretion, make the Fluc-Up Tool available to eligible Customers for use in selected markets, events or betting.
12.3 The Fluc-Up Tool is not available for use in conjunction with any other promotional offers or promotional tools.
12.4 The Fluc-Up Tool is only available for single ‘win’ bets. The ‘win’ portion of an each-way bet is not eligible for use with the Fluc-Up Tool.
12.5 The Fluc-Up Tool is not available for use on ‘Multi-Bets’, ‘Exotic Bets’ or ‘Future Bets’ as these terms are defined in the NEDS betting rules.
12.5 The maximum qualifying bet that can be used with the Fluc-Up Tool is $500.00
12.6 The Fluc-Up Tool is only available for use at eligible Australian and New Zealand metropolitan racing events (thoroughbred gallops, trotters and greyhounds).
12.7 The Fluc-Up Tool is only available for Bets placed on the Neds Betting Platform (the desktop version or using the Neds smartphone app) and is not available for telephone Bets.
12.8 The Fluc-Up Tool is only available for use once per race.
12.9 If the Fluc-Up Tool is made available for use in conjunction with your Qualifying Bet then:
(a) you will see the Fluc-Up Tool button/icon below your selection on your ‘Quick Slip’;
(b) Once the bet on your selection has been accepted and appears on your bet slip, you will have the option to use the Fluc-Up Tool on your selected runner by clicking on the ‘Fluc-Up’ button/icon (‘ Fluc -Up request’);
(c) Your Fluc-Up request must be made within 5 minutes of your bet being accepted, as indicated by the countdown timer displayed next to your selection in your bet slip (“Fluc-Up Activation Period”);
(d) If your Fluc-Up request is made within the Fluc-Up Activation Period, and if the market opportunities for your selected runner fluctuate at any time during the Fluc-Up Activation Period (in accordance with the market fluctuation data displayed on the Betting Platform) , then the odds for your selection will automatically adjust to the next highest fluctuating odds for your selection from the odds in effect when the bet was placed so that if your selection is a resultant/winning bet and you will be paid with the next highest odds of fluctuation, rather than the lower odds on which the bet is placed.
12.10 Your Fluc-Up request will not be deemed approved and processed by NEDS until you receive confirmation in your betting statement.
12.11 Once a Fluc-Up application has been made and processed, your Fluc-Up tool will be deemed to be consumed even if there is no outward/upward market fluctuation in the odds of your selection during the Fluc-Up activation period.
12.12 If there is a timeout or other periodic failure of your connection to the NEDS betting platform between the time you submit a Fluc-Up request until you receive confirmation that the Fluc-Up request has been accepted or declined (“Pending Request”), you may not be able to use the Fluc-Up Tool for another bet until such confirmation of the pending request is displayed on your bet summary.
12.13 Each Eligible Customer will be allocated a fixed number of times to use the Fluc-Up Tool in any 24-hour period, at the absolute discretion of NEDS. The Fluc-Up Tool’s allocated usage quota is reset every day at midnight (AEST) and any unused quota for that day will be forfeited and will not be carried over to the next day.
12.14 You can only use the Fluc-Up Tool once per race. The Fluc-Up Tool will be deemed to have been used and will not be available for use with other bets on that day, if there is a time-out or other periodic failure of your connection to the Neds Betting Platform between the time you Up Tool for a race to when it appears in your bet slip as applied to your bet.
12.15 NEDS reserves the right to change, suspend or remove the availability of Fluc-Up Tool at any time.
12.16 NEDS reserves the right to cancel bets placed using the Fluc-Up Tool in the event of an obvious and obvious error by NEDS and/or a breach of any of the Terms and Conditions by the Customer.