Cricket Wireless has a great new store with unparalleled customer service

Saleswoman Breanna Kern with clients Calvin and Jo Gillespie at Cricket Wireless (Tayler Stephenson, Oil City)

CASPER, Wyo.- Cricket Wireless, located at 4030 Plaza Drive between McDonald’s and West End Walmart, is open and ready for business.

Originally there was a newsagent in the Eastridge Mall, but they opened a store in October 2021 and have since effectively changed the story of what Cricket Wireless can offer new and returning customers.

The new store is also under new management. Vincent O’Connell, a Navy veteran, alumni and salesperson of Casper College, has been running the store since it opened in their new location. He has been selling phones for the past three years and now runs and operates the store with three other employees.

According to O’Connell, their current store is “a much more professional atmosphere. We have a lot more space, we can offer a lot more and the customer service we can offer our customers compared to the kiosk is amazing.”

Salesperson Breanna Kern with clients Calvin and Jo Gillespie at Cricket Wireless (Tayler Stephenson, Oil City)

He continues this idea by saying that Cricket Wireless employees are not typical salespeople. They care more about the customer than about sales. O’Connell says, “We want you to leave here with a smile on your face, even if it means leaving empty-handed.” They want Cricket Wireless to represent transparency, honesty and integrity.

“We’re looking for repeat customers…and to greet them at the front door,” says O’Connell.

To make sure your experience with them is a good one, they provide you with a great product with great customer service.

They have a full inventory of phones, speakers and headsets and they are constantly ordering more. Cricket Wireless has the products and deals you want.

One of their big promotions they have is $60/month for one line. In the unlimited plan, you get HBO MAX, 15 GB mobile hotspot and 150 GB cloud storage. Two lines cost $90/month, three lines cost $110/month and four cost $130/month.

The promotion you see on TV costs just $55 a month and can have four lines for just $100 a month.

If you are interested in these deals or would like more information, you can visit their website, call them at 307-215-1040, or visit them at the store at 4030 Plaza Drive on weekdays between 10am and 7pm, 10am to 6am. . on Saturdays and Sundays from 12:00 to 17:00.

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